FAQs

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Frequently Asked Questions Links

1. How do I sign up to receive city correspondence by email?: To receive correspondence from the Mayor and all city departments please fill out the Notify Me Form or submit your first and last name, home address and email address to Becki Kovach at bkovach@pepperpike.org.

2. How do I report an issue to the city?: Need to report an abandoned vehicle, barking dog, or a street light outage? Submit our Fix It Form to notify us of your issue.

24 Hour Emergencies (216) 664-3060

Questions about water service (216) 664-3130

Questions about gas service 1-800-362-7557

Customer Service 1-800-589-3101

24-Hour Emergency/Outage Reporting 1-888-544-4877

Payment Options 1-800-686-9901

Questions on gas aggregation 1-855-667-3201

Questions on electric aggregation 1-800-292-9284

Information on utilities 1-800-686-7826

Questions about rates, saving programs, stream issues (216) 881-8247

Information on internet, home phone, wireless

Customer Service 1-800-2020

Information on internet, home phone, wireless

Customer Service 1-855-509-2613

4. How can I contact someone at City Hall?: Visit our Staff Directory for all city contact information.

5. I'm new to the area. Where can I find information about recycling and emergency notifications?: Welcome to our community! Get information about our community by visiting our New Residents page.

6. I'm looking to do some home improvements. What kinds of permits are required?: Find permit applications for a variety of projects by visiting our Forms & Permits page.

7. What is the Pepper Pike Civic League?: Visit the Pepper Pike Civic League Website.

8. Can you send me a list of Registered Snow Plow Contractors?: Snow Plow Contractors are required to register with the City of Pepper Pike Building Department. For a current list of registered snow plow contractors please click HERE.